Valentia Technologies
Privacy Statement
Introduction
Valentia Technologies Limited ("Valentia", “we” "us" or "our") is committed to protecting your privacy. This privacy statement (the “Privacy Statement”) explains what information about you we collect, why we collect it, how we use it and your legal rights.

Unless indicated otherwise, our Privacy Statement applies to all our website, domains, products, applications and services (the “Services”), regardless of how you access or use them, including through mobile devices. We will use your information for the purposes described in this Privacy Statement or as otherwise stated when we ask you for information. Please read this Privacy Statement before using our Services or providing any information to us.

In circumstances where we decide how and why information is collected and processed, we are the controller of your information. We will process such information in accordance with this Privacy Statement and applicable data protection laws.

Where we act as your processor, we process your information on your behalf and in compliance with your lawful instructions, in accordance with applicable data protection laws. Generally speaking, this Privacy Statement does not apply to such processing.

Collection and use
Information we collect

We collect your information in accordance with this Privacy Statement and applicable data protection laws. While providing the Services, we may collect the following information:
  • Registration - you provide us with information about you in the context of your engagement with us and your use of our Services.
  • Website enquiries – you provide us with information such as your name, title, company address, areas of interest, email address, and telephone and fax numbers, when you visit or use our website and enquire for further information.
  • Marketing events - you provide us with your information such as your name, place of work and contact details, when you sign up to or attend our events or otherwise engage with our business.
  • Support - you provide us with information by sending us emails via our contact form on our website. These messages will usually contain your email name and email address, as well as any additional information you may wish to include in the message.
  • Recruitment – you provide us with certain information when you send us your CV and we can consider you for roles at Valentia.
  • Devices – we may automatically collect certain information from your browser or device when you use certain Services or read a message from us.
  • From third parties – we receive information from other third parties, which may include information about you. For example, we may receive information from regulatory authorities and public bodies.
Our legal bases for processing

Where we act as a controller, we rely on several legal bases to collect, use, share and otherwise process the information we have about you for the purposes set out in this Privacy Statement. We may process your information:
  • as necessary to provide our Services.
  • further to your consent where you have given it (which you may revoke at any time).
  • if necessary to comply with a legal obligation, a court order or to exercise and defend legal claims.
  • where necessary for the purpose of our or others’ legitimate interests.
Exceptionally, in infrequent and highly specific situations, we may also process your information:
  • to protect your vital interests, or those of others.
  • where necessary in the public interest.

Legitimate interests

In certain cases, we use your information to pursue our and others’ legitimate interests, which include:
  • Services improvement: we use your information as necessary to pursue our legitimate interests in providing, developing and improving the Services.
  • Marketing: we use your information as necessary in accordance with our legitimate interests of marketing our Services to you.
  • Safety and security of our Services: we rely on both our and your legitimate interests to monitor the safety and security of IT systems and ensuring network and information security.

How we use your information

We use the information we have to help us operate, provide, improve, understand, customise, support, and market our Services. We may use the information we have about you in the following ways and for the following purposes:
  • Providing the Services.
  • Maintaining and using relevant IT systems.
  • Quality and risk management reviews.
  • Communicating with you.
  • Analysing request and usage patterns.
  • With your permission, to contact you with information about our business, services and events, and other information which may be of interest to you. You may unsubscribe from our mailing list at any time by emailing us at privacy@valentiatech.com or clicking on the 'Unsubscribe' link in our messages; and
  • Legal obligations, such as to comply with any requirement of law, regulation, or a professional body of which we are a member.
We may also process, retain and share your information if we believe in good faith that it is reasonably necessary to protect the safety of any person, to address fraud, security or technical issues, to protect our rights or property, and/or to investigate or assist in preventing any violation or potential violation of the law or this Privacy Statement.

We do not collect or compile information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties.

Sharing information
Where we act as a controller, information which has been submitted to Valentia can be legitimately disclosed to other members of the Valentia group of companies. Your information will also be transferred to third party service providers who process information on behalf of Valentia, such as providers of software development, project implementation, information technology, website hosting and management, data analysis, data back-up, security and storage services.

Sharing information
Where we act as a controller, information which has been submitted to Valentia can be legitimately disclosed to other members of the Valentia group of companies. Your information will also be transferred to third party service providers who process information on behalf of Valentia, such as providers of software development, project implementation, information technology, website hosting and management, data analysis, data back-up, security and storage services.

International transfers
Your information may be transferred outside the country where you are located in connection with the provision of the Services. This includes countries outside the European Economic Area (EEA) and countries that do not have laws that provide equivalent protection for your information.

We have taken steps to ensure all information is provided with adequate protection and that all transfers of information outside the EEA are lawful. We will only transfer information outside of the EEA to a recipient who (i) is located in a country determined by the European Commission as providing an adequate level of protection for information; (ii) is subject to an agreement, derogation or other legal act which allows for the lawful transfer of information outside the EEA, such as the European Commission standard contractual clauses or the EU-US Privacy Shield.
Security
We take appropriate measures to protect your information while it is in our care. We have implemented appropriate technical and organisational security measures in order to protect your information from unauthorised or unlawful disclosure, loss, misuse, alteration, destruction damage to such information.

Data retention
We retain your information only for as long as necessary in the context of the relevant purposes described in this Privacy Statement, such as to provide you with the Services. We are also required to retain your information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our Terms & Conditions for Services.

Your rights
Individuals have certain rights over their information and controllers are responsible for fulfilling these rights. We have provided information below about the rights that individuals have and how to exercise them.

Access to information

We like to keep your information accurate and up to date. If you would like to access or update your information, or you would like details of the information which you have submitted to us, please do so via the contact page or please email us at privacy@valentiatech.com .

If we are informed that any information we hold is no longer accurate, we will make appropriate corrections based on the updated information provided.

Restriction, Rectification and Deletion

You can request that we restrict, rectify or limit our processing of your information by contacting us via the contact page or please email us at privacy@valentiatech.com . You can also request that we delete your information.

Objection

If we process your information based on our legitimate interests, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.

If you no longer want to receive our marketing emails, you can always opt-out by emailing us at privacy@valentiatech.com or by clicking on the unsubscribe link in the relevant email which you have received.

Withdrawal of consent

Where we have asked for your consent to process your information, and you want to withdraw that consent, you can do so at any time. To withdraw consent to our processing of your information please email us at privacy@valentiatech.com .

In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.

Complaints
We hope that you will never need to, but if you do wish to complain about our use of your information, please send an email with the details of your complaint to privacy@valentiatech.com.

You also have the right to lodge a complaint with the Data Protection Commission (“DPC”), the Irish data protection regulator. For further information on your rights and how to complain to the DPC, please refer to the DPC website (www.dataprotection.ie) or contact the DPC using the following details:

Office of the Data Protection Commission
Canal House
Station Road
Portarlington
Co. Laois
R32 AP23
Ireland
Email: info@dataprotection.ie

NOTIFICATION OF CHANGES TO THIS STATEMENT
Valentia reserves the right to amend this statement at any future date and will post any substantive changes here.

CONTACT
Should you have any concerns about your privacy or any issues covered in this statement, then please email privacy@valentiatech.com