Privacy Policy - Valentiatech

Terms of Use

This website www.valentiatech.com (“Website“) is owned by Valentia Technologies Limited (“Valentia”, “we”, “us”). We are registered in Ireland under company number 393166 and have our registered address at 9 Exchange Place, IFSC, Dublin 1, D01 N4X6, Ireland.
Your use of this Website is governed by these terms of use. By accessing and browsing this Website you agree to be bound by these terms of use. If you do not agree to these terms of use, you must not use our Website. We recommend that you print a copy of these terms of use for future reference.
Our Privacy Statement explains how personal data will be treated as you access and interact with this Website.

Amendments

We may amend these terms of use from time to time so you should check and read these terms of use regularly. By continuing to use this Website after any such amendment, you are deemed to have agreed to the amended terms of use.
We may suspend or withdraw our Website. Our Website is made available free of charge.

Content on or accessed through Website

Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date. You must make your own assessment of the suitability of the content and/or the services for your own purposes. You are solely responsible for the actions you take in reliance on the content on, or accessed through, this Website. The content does not constitute professional advice and should not be relied on as such.We may change the content and/or services described on the Website at any time without prior notice.

Right to use Website and content

We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use and you may draw the attention of others within your organisation to content posted on our Website.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.
You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our Website in breach of these terms of use, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
If you wish to link to any part of this Website, you must get our prior written consent.
You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
You will ensure that your use of this Website complies with all applicable laws and regulations.

Third party websites

Our website may contain links to other websites. Valentia is not responsible for the privacy practices or the content of such other websites. If you link to or visit another website, please review the privacy statement for that website.

All liability excluded

To the fullest extent permitted by law:

all warranties, representations and guarantees (whether express, implied or statutory) are excluded, including without limit, suitability, fitness for purpose, accuracy or completeness of this Website or the content on or accessed through it.
we will not be liable for any damage, loss or expenses, or indirect losses or consequential damages of any kind, suffered or incurred by you in connection with your access to or use of this Website or the content on or accessed through it.

We will endeavour to correct any error or inaccuracy which is brought to our attention within a reasonable time.We do not give any warranty of uninterrupted use of this Website and do not accept liability for any information posted on this Website by third parties.

Applicable law

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by Irish law. You and we both agree that the courts of Ireland will have exclusive jurisdiction.
If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by Irish law. We both agree to the exclusive jurisdiction of the courts of Ireland.

Privacy Statement

This Privacy Statement was last updated on 1 October 2021.

Introduction

This Privacy Statement applies to the website (www.valentiatech.com), apps and services (“Website”) available from Valentia Technologies Limited (“Valentia”, “we”, “us”, “our”).
We are committed to protecting and respecting your privacy.

Collecting personal data

We collect different types of information from you and others, including:

Information you provide to us when you correspond with us, take part in online discussions, surveys or promotions, speak with a member of our support team or contact us for other reasons. This information might include your name, address, email address, phone number and details of the device you use, your username, password and other registration information (where applicable), and records of our discussions, if you contact us or we contact you;
Information from your device whenever you use our Website which might include (i) technical information such as the internet protocol (IP) address used to connect your computer to the internet, your log in information (where applicable), the browser type and version, and so on; and (ii) information about your visit, including the links you have clicked on, through and from our Website (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling and clicks), and methods used to browse away from the page; and
Information from third parties such as partners who help us to provide our services

How we will use information about you

We use the information we collect only in compliance with this Privacy Statement.
We do not sell your Personal Information to any third party.
In addition to the uses identified elsewhere in this Privacy Statement, we may use your personal data to:

provide our services to you;
keep our services up and running;
improve your browsing experience by personalising the Website and to improve our service;
send information or Valentia content to you which we think may be of interest to you by email, or other means and send you marketing communications relating to our business;
promote our services to you and share promotional and information content with you in accordance with your communication preferences;
contact you about account management and other administrative matters (where applicable);
send information to you regarding changes to our Terms of Use, Privacy Statement, or other legal agreements;
investigate and help prevent security issues and abuse; and
meet legal requirements.

Processing your personal data

Our legal basis for collecting and using the personal data described above will depend on the personal data concerned and the specific context in which we collect it. However, we will normally collect personal data from you only where we have your consent to do so, where we need the personal data to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal data from you.
If we ask you to provide personal data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal data is mandatory or not (as well as of the possible consequences if you do not provide your personal data). Similarly, if we collect and use your personal data in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
If we process special categories of personal data about you, we will also ensure that one of the grounds for processing special categories of personal data applies.

Automated Decision-Making

Automated decision-making takes place when an electronic system uses personal data to make a decision without human intervention. We do not envisage that any decisions will be taken about you using automated means, however we will notify you in writing if this position changes.

Sharing

We may need to share your personal data with:

Valentia group of companies – we may share your personal data within the Valentia group of companies in order to provide you with the best service.
Suppliers – we may need to share your personal data with our suppliers in order to provide our services to you.
Partners – we may share your personal data with our partners in order to provide you with certain services you have asked us for. We will only share your personal data in this way if you have asked for the relevant service. You can withdraw your consent at any time by contacting us by email at [email protected]. However, this may affect your ability to continue to use those services. Our partners will have their own privacy notice explaining how they use your personal data. It is important that you read those privacy notices as well.

We may also need to share your personal data with other third-party organisations:

if we have to do so under any law or regulation;
if we sell our business;
in connection with criminal or fraud investigations;
to enforce our rights (and those of others); or
in connection with legal claims.

Transfers

We share your personal data within Valentia and Valentia group companies. This may involve transferring your data outside the European Economic Area (EEA). We will only transfer your personal data to countries which are recognised as providing an adequate level of legal protection or where we can be satisfied that alternative arrangements are in place to protect your privacy rights such as our entering into standard European Commission approved data protection contracts. Appropriate technical safeguards are applied to protect personal data.

Security and confidentiality

We use industry standard security measures to protect your information and to prevent the loss, misuse or alteration of any information in our control. All Valentia personnel are subject to strict confidentiality obligations. However, as effective as modern security practices are, no security system is entirely secure and we cannot guarantee the security of your information.

Retention of personal data

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. Details of retention periods for different aspects of your personal data are available by contacting us.
In some circumstances you can ask us to delete your data – see ‘Your rights’ section below.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Your rights

Under certain circumstances you may:

Request access to copies of the personal data we hold about you and further information in relation to its processing, or else request that such information be supplemented, updated or rectified.
Request erasure, anonymisation or blocking of your personal data that is processed in breach of the law.
Object on legitimate grounds to the processing of your personal data. In certain circumstances we may not be able to stop using your personal data; if that is the case, we’ll let you know why.
to enforce our rights (and those of others); or
Withdraw your consent – when personal data is processed on the basis of consent you may withdraw consent at any time. This does not affect the lawfulness of processing which took place prior to its withdrawal. In the event that you no longer want to receive any marketing material from us, please use the unsubscribe option (which is in all of our marketing emails to you), or contact us.

You can exercise the above rights by writing to us by email at [email protected]. You will need to provide us with sufficient information to identify you before we can process a request. We will respond to your request within a reasonable timeframe and notify you of the action we have taken.

Queries and concerns

If you have any questions about this Privacy Statement or how we handle your personal data, please contact our Data Protection Team by email at [email protected].

In the event that you wish to make a complaint about how your Personal Data is being processed by Valentia, or how a complaint has been handled by us, you have the right to lodge a complaint directly with the supervisory authority who can be contacted as follows:

Data Protection Commissioner

Telephone: +353 57 8684800/+353 761 104 800
Email: [email protected]
Post: Office of the Data Protection Commissioner, Canal House, Station Road, Portarlington, R32 AP23 Co. Laois

Changes to this Privacy Statement

We may update this Privacy Statement at any time by publishing an updated version here. We will amend the revision date at the top of this Privacy Statement which will be the effective date. We recommend that you review this Privacy Statement regularly.
For details of cookies we use on the Website, please see separate section on cookies.

Cookie Policy

This Cookies Policy was last updated on 1 October 2021.
Some cookies are needed to run the Website (as defined in the Terms of Use).

What are cookies?

Cookies are small data files placed on your computer or internet enabled device by websites in order to add functionality. A cookie can be used to identify a user’s computer or internet enabled device to the website, or to other third party websites. This allows websites to improve the way they work, such as remembering preferences expressed by a user or tracking a user’s use of a website for statistical analysis.

What types of cookies are used on this site?

The following types of cookie may be used on the Website:

Strictly necessary cookies – necessary to allow you to access the Website, to move between pages and to receive services which you have requested.
Functionality cookies – allow the Website to remember choices you make and provide enhanced and more personal features.
Advertising cookies – may be used to make advertising messages more relevant to you. They perform functions like preventing the same advert from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

These cookies are a mixture of first party cookies, which we set ourselves, and third party cookies that are set by third party service providers.

Intellectual Property Notice

This Intellectual Property Notice was last updated on 1 October 2021.

General

Valentia logos, indici logos, myindici logos, Spectrum CRM logos, CareMonX logos, Innovacare logos, and Vivasta logos and other marks that we use are our trademarks.
You may not use any of these without our prior written permission.
If we believe that your use of our marks violates our rights or this page, or if we feel that your use is not in Valentia’s best interest, we can revoke your right to use our marks at any time.
If you are looking to link to our Website (as defined in the Terms of Use), republish our images, or reference our text content, you must first seek our agreement in writing.
For journalists and the media, you can request resources from us directly by contacting [email protected].

Using our marks

Your use of our marks should not suggest any sponsorship or endorsement by Valentia, and should not confuse our brands with any other brands. You must not do any of the following:

Combine any of our marks with your name, your marks, or any generic terms;
Incorporate any of our marks into your name or logo;
Change the colour of our logo;
Photoshop or otherwise modify our logos;
Use old versions of our logos;
Use our sprocket logo as a letter in any word, other than where published by us;
Add words directly around the logos;
Overlap our logo with shapes or photos; or
Associate our marks with any vulgar, obscene, indecent or unlawful material.

You may not create a Twitter handle or other social media account whose username or title could suggest affiliation with or endorsement by Valentia.
You may not use our marks in any advertising creative or copy (digital, social or otherwise).
You may not use a trademark, domain name, or logo that imitates or could be confused with our marks.
If you are looking to use one of our marks or if you become aware of any usage of Valentia marks or brands in violation of this Intellectual Property Notice, then please get in touch with us at [email protected].