Supported Living
Innovacare is a comprehensive web-based, mobile-enabled solution that manages the entire range of client-facing and back-office functions of ‘Supported Living’ services provider organisations, including homecare and special needs services.

Innovacare’s intuitive, easy-to-use features improve operational, financial and regulatory performance, and lower administration costs in provider organisations. By integrating all functions in a single web-based solution that is accessible from anywhere in real time, Innovacare empowers administration staff and carergivers alike.

With a large emphasis on quality of care, Innovacare assists provider organisations in achieving increased client satisfaction and improved retention levels, whilst also providing payers with greater service transparency and accountability.

Because Innovacare is highly modular and workflow-based, the software can be seamlessly configured to offer provider organisations cost-attractive, flexible solutions that are fast and easy to implement and which can be expanded over time as operational requirements grow.

Innovacare is equally suitable for use by not-for-profit and private provider organisations of all complexities and sizes, regardless of their service focus, from small single agencies through to large-scale, multi-branch entities.

Innovacare Functionality
  • Client management
  • Eligibility management
  • Care and needs assessment
  • Care plan management
  • Contract management
  • Facilities management
  • Staff recruitment management
  • Staff HR management
  • Roster and scheduling management
  • Visit and tasks management
  • Real-time alerts and reminders
  • Real-time attendance monitoring
  • Real-time operational dashboards
  • Wages and expenses management
  • Billing and revenue management
  • Document management
  • Messaging and communications management
  • CRM management
  • Client and caregiver portals
  • Reporting and business analytics
  • Telecare and telehealth options
Innovacare Features
  • Highly configurable workflows
  • Customisable screen layouts
  • Modular, adaptable functionality
  • Cloud-based, accessible from anywhere
  • Fully mobile-enabled
  • Hardware and OS agnostic
  • Extensive GIS features
  • Highly scalable
  • Highly secure
  • Highly intuitive and user friendly
  • Easy to deploy
  • Flexible cost of ownership