• Office Hours: 9:00 AM – 5:30 PM

Spectrum is specially designed to support urgent and unplanned care services, typically involving telephone triage and face-to-face consultations in after-hours, multi-location settings.

Spectrum manages all stages of a patient encounter journey, from initial contact to case closure or onward referral.

Core clinical features sit alongside sophisticated functionality for managing healthcare contact centres, mobile doctors, and enterprise requirements (staffing, reporting, revenue, etc.)

As a cloud-based and mobile-enabled system, Spectrum enables flexible care delivery models, with associated tools for virtual consults.

Through integration with national healthcare record repositories, third-party clinical systems, EMS and other care services, Spectrum supports the continuity of patient care across multiple healthcare providers.

Spectrum Functionality

  • ✓ Full contact centre management
  • ✓ Inbound electronic referrals
  • ✓ Clinical decision support (triage)
  • ✓ Appointments management
  • ✓ Case prioritisation and monitoring
  • ✓ Waiting room management
  • ✓ Clinical consultation record
  • ✓ Prescribing and medicines management
  • ✓ Directory of Services
  • ✓ Mobile doctor management
  • ✓ Post-consultation messaging and referrals
  • ✓ Clinical and quality assurance audit
  • ✓ Billing and revenue management
  • ✓ Roster and credentialing management
  • ✓ Wages and expenses management
  • ✓ Messaging and communications management
  • ✓ Complex reporting and business analytics
Spectrum Features

  • ✓ Highly configurable workflows
  • ✓ Customisable screen layouts
  • ✓ Modular, adaptable functionality
  • ✓ Cloud-based, accessible from anywhere
  • ✓ Fully mobile-enabled
  • ✓ Hardware and OS agnostic
  • ✓ Extensive GIS features
  • ✓ Integrates with standards-based third-party systems
  • ✓ Highly scalable
  • ✓ Highly secure
  • ✓ Highly intuitive and user friendly
  • ✓ Easy to deploy
  • ✓ Flexible cost of ownership