• Office Hours: 9:00 AM – 5:30 PM

Innovacare is a web-based, mobile-enabled solution that manages all client-facing and back-office functions of supported living services, including homecare and special needs services.

Intuitive and easy-to-use, Innovacare supports operational, financial and regulatory improvements, with the added benefit of lower administration costs.

With a strong emphasis on quality of care, Innovacare assists service providers in increasing client satisfaction and improving retention levels, while providing payers with greater service transparency and accountability.

Thanks to a highly modular, flexible architecture, Innovacare can be seamlessly configured to suit a service provider’s needs and budget, and can be easily scaled as per evolving operational requirements.

Innovacare is equally suitable for use by not-for-profit and private provider organisations of all complexities and sizes, from small single agencies through to large-scale, multi-branch entities.

Innovacare Functionality

  • ✓ Client management
  • ✓ Eligibility management
  • ✓ Care and needs assessment
  • ✓ Care plan management
  • ✓ Contract management
  • ✓ Facilities management
  • ✓ Staff recruitment management
  • ✓ Staff HR management
  • ✓ Roster and scheduling management
  • ✓ Visit and tasks management
  • ✓ Real-time alerts and reminders
  • ✓ Real-time attendance monitoring
  • ✓ Real-time operational dashboards
  • ✓ Wages and expenses management
  • ✓ Billing and revenue management
  • ✓ Document management
  • ✓ Messaging and communications management
  • ✓ CRM management
  • ✓ Client and caregiver portals
  • ✓ Reporting and business analytics
  • ✓ Telecare and telehealth options
Innovacare Features

  • ✓ Highly configurable workflows
  • ✓ Customisable screen layouts
  • ✓ Modular, adaptable functionality
  • ✓ Cloud-based, accessible from anywhere
  • ✓ Fully mobile-enabled
  • ✓ Hardware and OS agnostic
  • ✓ Extensive GIS features
  • ✓ Highly scalable
  • ✓ Highly secure
  • ✓ Highly intuitive and user friendly
  • ✓ Easy to deploy
  • ✓ Flexible cost of ownership